The Most Expensive Savings: How DIY IT Support is Costing You a Fortune

Let's do some honest math. Your marketing manager spent 45 minutes yesterday trying to fix printer issues. Your sales team lost two hours last week because their CRM kept crashing. Three people from accounting couldn't access their files for half a day because of network problems.

"But we're saving money on IT support!" you might think.

Are you really?

Meet Sarah, a sales director making $80,000 a year. Instead of closing deals, she spent three hours last week googling how to fix her laptop's performance issues. That's $115 worth of her time spent not selling. Multiply that by your whole team, add the stress, frustrated customers, and missed opportunities - suddenly, that "savings" doesn't look so smart anymore.

Here's what's really happening in offices without proper tech support:

• Your $50/hour professional is spending 30 minutes fixing a printer
• A team meeting for six people is delayed 15 minutes because of projector issues
• Your best developer loses focus 12 times a day due to computer crashes
• Customer calls are dropped because of poor network maintenance
• Important presentations are delayed because files won't sync

But the real cost isn't just in lost time. It's in the silent productivity killers:

• The stress of working with unreliable technology
• The frustration of constant interruptions
• The embarrassment of telling clients "our system is down"
• The mental drain of wondering if your work will be lost
• The overtime needed to catch up on actual work

Think about it: if each of your 20 employees loses just 15 minutes a day to tech issues (a conservative estimate), that's 1,300 hours a year of lost productivity. At an average salary of $40/hour, you're losing $52,000 a year in productivity - all while thinking you're "saving" on IT support.

The truth? Professional IT support isn't a cost - it's an investment in your team's productivity and sanity. When your technology just works:

• Your people can focus on their actual jobs
• Stress levels drop dramatically
• Customer satisfaction improves
• Projects stay on schedule
• Innovation happens naturally

Ready to stop watching your team waste time on tech issues? Let's talk about how proper IT support can actually save you money while making your team happier and more productive. Book a free consultation to discover the real cost of your current approach - and how easily it can be fixed.